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Evaluation >> Assessing the system impact

It is important for the core team to periodically evaluate the project’s impact within the care system. Key questions to ask will include:

  • Who do you have on board now that you did not have at the beginning of the project, i.e. to what extent have you enlarged the circle of involvement?

  • How do you rate the level of morale, commitment, enthusiasm, innovation and cohesion shown by project participants?

  • To what extent are the clinicians and non-clinicians who were initially opposed, disinterested or neutral towards your project now accepting or even supportive of the project?

  • Are project insights and results being sought from other groups with an interest in extending or adapting your project’s methods into other clinical areas?

  • Are the project and its participants gaining public recognition in the eyes of patients, administrators, and those with political influence?

  • Are you enhancing the skills, productivity and job satisfaction of those directly involved in the project as a result of project activities?
If your answers to two or more of these questions are not positive, then the long-term sustainability of your project is questionable, even if you are seeing pleasing results in relation to clinical indicators or other seemingly objective end points.